Legal

Privacy Policy

Last updated: April 2026  ·  Effective immediately

FullOnBaan IT Solutions respects your privacy and is committed to protecting your personal information. This Policy explains what data we collect, why we collect it, and how we handle it.

1. Who We Are

FullOnBaan IT Solutions ("FullOnBaan", "we", "us", or "our") operates fobinterview.vercel.app and related FullOnBaan Ecosystem websites. We are located in Bangalore, Karnataka, India.

Data controller contact: fullonbaan@gmail.com

2. Information We Collect

We collect the following types of information when you use our website or purchase our products:

  • Personal identification information: Name, email address, phone number — provided by you when placing an order or filling in the contact form.
  • Payment information: Payments are processed entirely by Razorpay. We do not collect or store your card, bank account, or UPI details. Razorpay may collect and process this data under their own privacy policy.
  • Usage data: IP address, browser type, pages visited, time spent on pages — collected automatically via Google Analytics and Google Tag Manager to understand site performance.
  • Communications data: Any messages you send us via email, WhatsApp, or the contact form.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders, including delivering digital guides to your email.
  • Respond to your queries and provide customer support.
  • Send transactional emails related to your purchase (order confirmation, guide delivery).
  • Improve our website and products based on usage analytics.
  • Comply with legal obligations under Indian law.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and to analyse site traffic. These include:

  • Essential cookies: Required for the website to function correctly.
  • Analytics cookies: Google Analytics cookies that help us understand how visitors use our site (anonymised data).
  • Marketing cookies: Google Ads conversion tracking to measure the effectiveness of our advertising.

You may disable cookies through your browser settings, though this may affect certain site functionality.

5. Data Sharing

We share your personal data only with the following trusted service providers, and only to the extent necessary to operate our services:

  • Razorpay: Payment processing. Governed by Razorpay's Privacy Policy.
  • Google (Analytics & Ads): Website analytics and advertising measurement.
  • EmailJS: Delivery of contact form submissions to our inbox.

We do not share your data with any other third party without your explicit consent, except when required by law.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes set out in this Policy, and as required by applicable law. Order-related data is retained for a minimum of 7 years for accounting and tax compliance under Indian law. You may request deletion of your data at any time (subject to legal retention requirements) by contacting us.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (where not required by law to retain it).
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at fullonbaan@gmail.com.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. Your continued use of our site after changes constitutes acceptance of the updated Policy.

11. Contact Us

For any privacy-related queries or requests, please contact: